Resources
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Sustaining Tradition: How The Niello Company Utilizes Car Wars for More Than Just Tracking Calls
Learn how The Niello Company leverages Car Wars to provide exceptional service to their customers by checking out our case study now!
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National Dealer Group Leverages Cloud Phone System to Realize Immense Savings
This case study explains how a national dealer group did a seamless transition to a reliable cloud phone system and maximized their savings by turning to Car Wars.
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Rohrman Automotive Group: Seizing Opportunity
This case study presents how Rohrman Automotive Group found success in their phone performance with the help of Car Wars' CRISP Certification virtual training program.
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LaFontaine Automotive Group: The Proof is in the Pudding
Carlos Mojica explains how he used his experience as a sporting goods salesman to lay the groundwork for his successful future in the automotive industry.
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Call Box User Story: Routing and Connection Rate
This user story shows how one dealership used Call Box to significantly increase their connection percentage and subsequently the effectiveness of their outbound calling efforts.
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Call Box User Story: Marketing Spend
This user story shows how one dealership cut marketing spend by 44% by using Call Box to ensure leads were accurately sourced in CRM.
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Gubagoo Case Study
In this case study, discover how Car Wars' integration with Gubagoo resulted in a boost of inbound and outbound texts into the Gubagoo platform each month for Morgan Automotive Group.
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Success Story: West Point Buick GMC
Discover West Point Buick GMC's journey from letting valuable phone leads fall through the cracks to being able to proactively identify dips in their phone skills using Car Wars.
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Voice Recognition Boosts Outbound Activity by 48%
This case study details how one dealership decided to reinforce a culture of phone accountability and tap into revenue with the leads they were already receiving by utilizing Car Wars' Voice Recognition.
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Sensitive Digit Detection Case Study
This case study explains how one large group utilizes Sensitive Digit Detection to automatically flag and remove thousands of recorded call snippets that contain customers' personal information.
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User Engagement Success Story
This success story shows how Planet CDJR improved their phone performance by using Car Wars.
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Dealers Book More Appointments with a Phone Bridge
This case study explains how poor phone routing leads to worse customer experience, but can be easily solved by implementing a phone bridge.