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Everything Just Changed for Automotive Call Tracking
To help dealers truly Own The Phone, Car Wars just released dozens of new AI tools and moved away from add-ons. Now, every feature comes standard: Sales, Service, AI.

Dallas, TX (PRWEB) SEPTEMBER 05, 2018 -- Car Wars has just raised the bar by unleashing all of their features standard in one package. Clients will now be provided with Car Wars' entire suite of features, no more holding back. It is everything your dealership needs to be CRISP on every call.

  • Help customers, quicker: dynamic customer recognition, most qualified routing, relevant caller info on live calls and CDK DMS dip for service info

  • Do more with existing opportunities: Missed Opportunity Alerts, Caller Sentiment Detection, texting, sensitive information removal and keyword detection and Search

  • Gain comprehensive insight: CRISP Reporting, voice recognition, caller gender detection, foreign language translation, voicemail transcription and call recaps

  • Actively improve phone performance: Call Box, Daily Agent Stats Report, Car Wars Edge, listen in to Live Call, Agent Talk Time Analysis and facial expression detection

“This changes everything,” said Mike Haeg, Car Wars' Vice President of Automotive. “With human reviews, AI and CRISP metrics, Car Wars helps help Sales and Service departments respond to customers quicker, gain insight, capitalize on opportunities and actively improve phone performance. Get ready to provide an all-inclusive phone experience -- it's time to unleash your dealership's potential.”

Now, Sales and Service departments have everything necessary to help them Own The Phone. No more excuses and no more lost revenue. Increase your bottom line with Car Wars.

Are you ready? We can't wait to see the success you have with Car Wars.

About Car Wars

Car Wars is the trusted partner for discerning dealerships in the Automotive Retail Industry, offering premium call tracking, texting, and phone solutions. With over three decades of experience, Car Wars is the industry's most innovative and robust phone solution, meticulously crafted by industry experts and dealer insiders. Car Wars brings deep industry knowledge to provide essential phone handling tools for your team to 'Own the Phone' and dominate the market.

Backed by cutting-edge technology and unwavering dedication to customer success, Car Wars goes beyond the ordinary to help dealers achieve optimal call and text outcomes. With unparalleled CRM integrations, actionable insights and hands-on support, dealerships are able to unlock their full potential and strengthen customer relationships.

Join the automotive retail revolution with Car Wars.

Questions or want to learn more? Contact us at [email protected].

Car Wars and AutoAlert Announce New Integration Partnership

Dallas, TX | September 2022— Car Wars and AutoAlert have joined forces to bring dealers exciting capabilities where users will gain access to AutoAlert’s advanced data ecosystem paired with Car Wars’ detailed call tracking software right from AutoAlert CXM.

AutoAlert does the leg work for dealers by taking all dealership data to create an optimized task list for staff to carry out on the best opportunities. For example, AutoAlert generates lists of customers across various profit centers like “find a car/find a buyer” for inventory sourcing, used to used mapping, and open recall, and delivers daily optimized workflows to users making massive amounts of data simple and actionable. This saves time for dealers and provides an overall better customer experience.

Car Wars' comprehensive call tracking and phone handling software reduces phone handling processes and performance gaps. With greater visibility on phone calls, dealers can leverage the phone to capture more leads and improve the caller experience.

What's included in this integration?



"We are very excited about our Car Wars partnership and seamless integration with our AutoAlert CXM platform,” says Tom Walls, Chief Technology Officer at AutoAlert. “As the largest provider of call telephony in the auto industry, Car Wars will provide AutoAlert CXM dealers with the ability to monitor and listen to all daily calls made to their customers and provide an even better customer experience. The AutoAlert/Car Wars integration delivers higher accountability, seamless matching of inbound calls to active leads and existing customer profiles while dramatically improving efficiency from a single tool.”

“Car Wars' goal is to create a great experience for users of our product,” states Jackie Bowers, EVP of Marketing & Product Planning at Car Wars. “With that same goal in mind, it made perfect sense to team up with AutoAlert. As a leading provider in the CXM space, the AutoAlert partnership will create greater efficiency for dealers where the phones can be properly tracked and measured, and all the necessary customer information needed to be successful is in one place.”

Integration capabilities are available for AutoAlert and Car Wars users. To learn more about the AutoAlert and Car Wars integration, call 833-256-4935. To learn more about Car Wars' full suite of solutions and integration abilities, visit carwars.com/home/news-resources.

About AutoAlert

Founded in 2002, AutoAlert is the recognized leading provider of automotive dealer products and services to enhance the relationship dealers have with their customers leading to repeat purchases in sales and service and increased loyalty. AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on the customer experience and creating direct opportunities, both online and offline.

AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 certification and ISO 27001 Certification.

Learn more at autoalert.com